Aus dem Vorwort:  "Cornelia Nauen and Ursula Hillbrand argue that greater focus on people—and meaningful conversations about what matters to the parties—has the potential to reduce conflict and take advantage of the wide range of expertise and experience that not only exists in different departments of government but across many subsovereign, professional, civic organizations, and individuals. Their experience in hosting conversations among international groups of people provides empirical evidence that such formats are well suited to entice participants in the process to engage and to own the process and its results."  Link zum Kapitel

 Wir können das gesamte Buch als sehr lesenswert empfehlen, in dem der Herausgeber Mauro Galluccio liebevoll bahnbrechenden und interdisziplinäre Beiträge zu den  wichtigen sozialen, emotionalen und psychologischen Aspekten in der  Internationalen Verhandlungswelt beleuchtet.